Job Description

Ultimate Staffing is seeking a Telecommunications Officer / Telemarketer to join our client's team in downtown St. Louis, MO . This is an onsite, temp-to-hire opportunity ideal for someone with a passion for customer engagement, lead generation, and supporting a fast-paced inside sales team.

$18-20 an hour

Onsite- St Louis, MO

Temp to Hire

Key Responsibilities:

• Conduct high-volume outbound phone calls to prospective students and leads, with a focus on qualifying interest and setting appointments for the admissions/sales team.
• Deliver outstanding customer service by providing accurate information, timely follow-up, and maintaining a professional and empathetic tone in all interactions.
• Track and manage communications and activity within CRM and other systems to ensure accurate lead records and compliance with data protocols.
• Respond to walk-ins, online inquiries, and phone calls directed to the admissions office in a courteous, service-oriented manner.
• Schedule and host campus tours , ensuring a welcoming experience that aligns with the institution's mission and values.
• Assist in lead qualification for programs and ensure proper documentation of student interest and eligibility.
• Maintain regular communication with main campus departments for updates and collaboration.
• Participate in on-campus and virtual recruitment events -some of which may require occasional overnight travel.
• Flexibility to support evening and weekend phone outreach during peak recruitment periods.
• Perform other duties as assigned to support the admissions and recruitment team.

Qualifications:

• High School Diploma required; Bachelor's degree preferred.
• Proven experience in telemarketing, inside sales , or appointment setting-preferably in professional services or education.
• Strong organizational skills and the ability to handle multiple priorities with accuracy.
• CRM experience (Salesforce preferred) is a plus, but not required.
• Proficiency in internet use, comfort with evolving technologies, and adaptability to new systems.
• Excellent listening skills , with a calm, professional, and empathetic communication style.
• Onsite presence is essential -this is not a remote or hybrid role.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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