Customer Support Account Manager
On-site in Fort Worth, Texas
We’re looking for a technical powerhouse and project execution pro to step into a hybrid role that combines customer success, technical scoping, and hands-on project coordination. As our Customer Support Account Manager, you'll partner with Enterprise Account Managers post-sale to turn client needs into fully executed upgrades, refreshes, and rollouts—on time, on budget, and with zero surprises.
What You’ll Do:
This Role Is Not :
❌ A sales or business development role (we’ve got a team for that)
❌ A high-touch customer success job—your focus is execution, precision, and results
What You Bring:
...to build and maintain strong client relationships ~ Deep understanding of self-funded and fully insured benefit strategies ~ Excellent communication, coaching, and project management skills ~ Georgia Life & Health license required (or willingness to obtain)...
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