Dental Office Manager ( Assistant ) - (Pediatric / Ortho Experience Preferred) Job at PDS Management Services, LLC, Teaneck, NJ

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  • PDS Management Services, LLC
  • Teaneck, NJ

Job Description

Job Description

Job Description

Assistant Dental Manager: Pediatric Dentistry of Teaneck

Sign on Bonus: $3,500

This position earns $24 - $30/hour plus BONUSES, with conversion to salary based on experience. We also offer medical insurance, flexible spending accounts (FSAs), a 401(k) plan, paid time off (PTO), Aflac, Sign-On and Referral Bonuses, and more.

Job description

The Assistant Dental Manager plays a vital leadership role by supporting the Office Manager and working alongside clinicians to ensure efficient daily operations, a cohesive team culture, and excellent patient experiences for children and their families. This position requires strong communication, attention to detail, and the ability to lead by example across all areas-scheduling, patient workflow, billing, documentation, collections, compliance, and staff development.

You'll help ensure the practice operates efficiently and meets or exceeds production, revenue, and compliance goals while maintaining a positive, collaborative environment rooted in servant leadership.

Key Responsibilities

  • Leadership & Team Development:

    • Foster a culture of open communication and accountability across all team members.

    • Lead daily huddles to align staff with daily priorities, share updates, and address challenges.

    • Serve as a first point of support for both clinical and administrative staff-resolving concerns with empathy and logic.

    • Train and support new and existing staff to ensure competency with systems, policies, and protocols.

    • Consult with HR regarding performance concerns; assist in implementing performance plans when needed.

  • Operations & Patient Experience:

    • Monitor patient scheduling, ensure smooth daily workflow, and help minimize wait times for families.

    • Ensure all practice data-clinical documentation, treatment notes, and billing-is accurate and completed daily.

    • Help manage insurance eligibility checks, benefit-cost sharing interpretation, and coordination of patient financing.

    • Actively support positive, family-friendly interactions with patients and parents.

    • Maintain compliance with HIPAA, OSHA, and pediatric-specific regulatory requirements.

  • Practice Performance & Compliance:

    • Understand and track key performance indicators (KPIs) including:

      • Revenue/Production

      • Variable expenses

      • Labor allocation and payroll

    • Assist in identifying solutions to meet or exceed monthly practice goals.

    • Support inventory oversight, vendor relations, and general office supply needs.

    • Adapt to and support change, especially in implementing new systems or company-wide initiatives.

Qualifications

  • Minimum 2+ years of experience in a dental or medical leadership role (pediatric dental preferred)

  • College degree preferred; advanced healthcare certifications a plus

  • Strong knowledge of:

    • Servant leadership and team-building techniques

    • Dental insurance processes and benefit-cost sharing

    • Dental patient engagement systems and communication platforms

    • Daily closeout practices, including clinical note review and billing accuracy

  • Proficiency in dental software (e.g., Dentrix), EMR systems, and insurance platforms

  • Excellent organizational and multitasking skills in a fast-paced pediatric environment

  • Computer proficiency required: Microsoft Office (Excel, Outlook, Word), Windows OS

  • Experience with telecommunications systems and general office equipment

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental Insurance
  • Flexible spending account
  • Health Insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8-hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Dental office: 2+ years (Required)

Ability to Commute:

  • Teaneck, NJ 07666 (Required)

Ability to Relocate:

  • Teaneck, NJ 07666: Relocate before starting work (Required)

Work Location: Onsite

Job Tags

Full time, Relocation, Relocation package, Flexible hours, Shift work,

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