Job Description

Your opportunity

The Finance & Corporate Administration Technology organization exists within the Corporate Systems organization of Charles Schwab & Co.'s Technology organization, which is comprised of several teams that support the goals of Schwab’s internal corporate functions and employees through the delivery of innovative technology solutions and high-availability application management. The Finance & Corporate Administration Technology team aligns closely with our business partners and product owners to define and deliver innovative technology solutions for the Corporate Finance functions, which includes Core Accounting, Corporate Vendor Management, Corporate & Regulatory Reporting, Enterprise Planning & Profitability, Analytics, and other Finance-related functions. Our focus is to partner with the business teams to deliver solutions that align with their strategies through an agile and customer-focused approach. Reporting to the Senior Manager of Financial Planning & Analytics Technology, we are searching for a motivated scrum master to join our corporate finance technology team.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Essential Functions:

The Scrum Master has a hands-on role in managing the Scrum process within technology teams. They help their teams adopt and improve on the Scrum methodology. They coach their teams to higher levels of maturity by continually improving their process and ensuring that they adhere to the Scrum framework. They serve as the Scrum framework authority for their teams and evangelize and educate their teams on, not only the process, but the benefits of following the process.

The Scrum Master leads dedicated teams to deliver business value through their development and delivery execution. He/she works with Product Owners to ensure the appropriate development and delivery of the prioritized backlog. Scrum Masters have above average communication and facilitation skills, are well organized, and exhibit above average follow-up and follow-through skills. They facilitate discussion, decision making and conflict resolution. They evangelize, demonstrate, and live the Agile values and principles.

• Remove impediments: You do everything in your power to remove obstacles that are preventing the team from accomplishing its Sprint goals.
• Radiate information: You make sure that all information needed to ensure the team’s progress and successes are highly visible to all stakeholders, including the team itself (e.g. backlogs, burndown/up charts, etc.)
• Support the Product Owner: You work to assist the Product Owner, through communicating updates and removing impediments, assisting with backlog and release plan maintenance, etc.
• Facilitate creativity and empowerment for the development team: You foster an environment where creativity and empowerment can flourish.
• Improve the team’s engineering practices and tools as needed: You make sure teams have the tools and know-how they need to succeed.
• Communicate, communicate, communicate. You ensure that everyone—the Product Owner, the team, and various other stakeholders—are always up-to-speed.

What you’ll do:

• Act as a Scrum Master for up to 3 Agile teams simultaneously.
• Provide leadership, direction and coaching to the team by encouraging them to adopt and mature good Scrum processes according to the Scrum Guide.
• Create an environment whereby the team is motivated, self-organizing and self-sufficient.
• Organize and facilitate effective Scrum meetings: backlog grooming, Sprint planning, daily Scrum, Sprint review, and Sprint retrospective.
• Encourage your teams to routinely inspect and adapt.
• Assist the team in establishing a consistent and predictable team level cadence (predictable velocity)
• Identify and facilitate the removal of team impediments and escalate as appropriate.
• Work with and coach Product Owners to develop, manage, and continuously groom the team’s product backlog.
• In partnership with the Product Owner, track and communicate to Stakeholders information such as team velocity, Sprint/release progress, impediments, team successes, etc.
• In coordination with Project Managers, facilitate cross-team coordination and collaboration when projects require it.
• Assist Product Owners and Project Managers with planning and grooming activities.

What you have

Required Qualifications:

• Servant Leadership – Able to garner respect from your teams, lead and demonstrate value-add principles, and willing and able to get your hands dirty to get the job done.
• Communicative and social skills – Able to communicate well with your Teams
• Enthusiasm and high-energy.
• Continual improvement - Constantly learning new tools and techniques to grow your craft, yourself, and your Teams
• Attitude of transparency – Desire and ability to bring disclosure and transparency to the business about development and grow trust between the business and development
• Bachelor’s degree in computer science, engineering or related field, or related experience
• Fully educated and conversant on the Scrum process
• A thorough understanding and appreciation for the Agile values and principles
• A good understanding of:

1. Backlog grooming and relative estimating
2. PI-Planning
3. Release planning
4. Sprint planning
5. Scrum metrics such as Sprint burndown, release burnup, & velocity, to name a few
6. Sprint review best practices and techniques
7. A variety of retrospective techniques

• 3+ years of experience in a software development environment preferably involving cross-team dependencies
• 2+ years of experience owning and managing customer expectations, project schedules, status and reporting and change management

Preferred Qualifications:

• Have acted as a traditional project and/or program manager in the past
• Experience with 1 additional methodology besides Scrum
• Prior experience using Jira
• Experience working in a highly regulated environment
• Experience working in a financial services organization

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

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